Problem Solving
Problem Solving
These articles will walk you through the process of troubleshooting the most common questions and problems we see day-to-day. You can still get in touch with us if you need but have a look here first as we may have already answered your question!
Central Hub
Sensors
- Sensor not pairing through the mobile app
- What to do if you think your pet is triggering a motion sensor
- Sensor does not pair correctly
- Permissions error when editing sensor
- One of my sensors is tampered, how can I resolve this?
- One of my sensors is offline, what should I check?
Outdoor Siren
Getting Help...
Search our site
Use the quick search bar at the top of every page in our helpdesk to instantly get answers to your questions.
Chat to us
During business hours our live chat service connects you directly to our support team. When they're not online, our friendly answer bot will take over!
Submit a Request
If your question is slightly more detailed you can submit a support request right from our site and our team will respond as quickly as possible.
