- Manuals and Downloads
- The Boundary Quick Start Guide
- How do I contact Boundary?
- When will Boundary launch?
- Where is Boundary based?
- Where can I buy Boundary Alarm?
- How do I change my subscription plan?
- Introduction to Subscriptions
- How do I change the payment card for my subscription?
- Need a copy of your payment invoice?
- How do I change my billing address for my subscription?
- Is there a long term contract for my chosen subscription?
- How do I add additional items to my Kickstarter pledge or pre-order?
- Shipping and Delivery Information
- How can I pay for my order?
- How do pre-orders actually work?
- Klarna Pay Later Frequently Asked Questions
- Can I change my plan once the system is installed?
- How does Boundary update my alarm system?
- How do I setup a temporary key holder contact?
- Is the Boundary alarm system suitable for commercial premises?
- For monitored alarms, how often do you provide on-site maintenance?
- Will the Boundary alarm be Apple Homekit compatible?
- If I want to add professional monitoring with police response, who is responsible for this?
Search our site
Use the quick search bar at the top of every page in our helpdesk to instantly get answers to your questions.
Chat to us
During business hours our live chat service connects you directly to our support team. When they're not online, our friendly answer bot will take over!
Submit a Request
If your question is slightly more detailed you can submit a support request right from our site and our team will respond as quickly as possible.