
Hardware Support
Hardware Support
Everything you ever wanted to know about the Boundary Alarm product range. If you're looking for information on how to install the External Siren or you just need to swap out the batteries in one of your sensors then this is where you will find out how to do it.
Welcome to Boundary!
Central Hub
Hub Settings & Features
- Arm & Disarm Through the Hub
- Partial Arming through the Hub
- Settings: Battery Check
- Settings: WiFi Connection
- Settings: Display Brightness Level
- Settings: Keypad Volume
Central Hub Tests
Motion Sensors
- How to factory reset a motion sensor
- Introducing the Boundary Motion Sensor
- Positioning guide for Motion Sensors
- Installing the Motion Sensors
- How to change the batteries in the Motion Sensor
- Will you be adding a smoke detector to the system?
Contact Sensors
Outdoor Siren
- How to factory reset an outdoor siren
- Introducing the Boundary Outdoor Siren
- Installing the Boundary Outdoor Siren
- How to change the batteries in the Outdoor Siren
- Is the Outdoor Siren tamper-proof?
- Is the Outdoor Siren wireless?
Key Fobs
General Questions
- One of my sensors is offline, what should I check?
- What type of batteries do the sensors use?
- What standards and certifications will the Boundary system have?
- Can I integrate the Boundary system with other products?
- Is the Boundary alarm system wireless?
- Will Boundary include a camera?
Getting Help...
Search our site
Use the quick search bar at the top of every page in our helpdesk to instantly get answers to your questions.
Chat to us
During business hours our live chat service connects you directly to our support team. When they're not online, our friendly answer bot will take over!
Submit a Request
If your question is slightly more detailed you can submit a support request right from our site and our team will respond as quickly as possible.