How to clear/fix error messages on the hub

If you find you have error messages on your hub that persist even after you try to clear them, then there may be a root cause problem that needs to be addressed.

Restart the hub

Sometimes messages can get stuck even though the root cause of the problem has been addressed. Restarting the hub can help you clear them. See: Restarting the Central Hub

Persistent messages

If you have ongoing messages that reappear despite selecting the clear button on the hub touchscreen then you may need to address the problem to have the ability to clear them.

• Z-Wave disconnected - see:
  • My outdoor siren is offline and/or I get continual Z-Wave disconnected notifications at the hub, what do I do?
    
    
• Device tampered - see:
  • I'm getting a tamper warning on the hub, what does this mean?
  • One of my sensors is tampered, how can I resolve this?
  • My Siren is showing as tampered, how do I fix this?
    
    
• Sensor lost or offline - see:
  • One of my sensors is offline, what should I check?