Does Boundary sell range extenders?

Not currently, but we're considering them as a future product.

Can I buy my own range extender and use it with the Boundary system?

No. Third-party range extenders are not supported and will not work.

Do I need/can I have a range extender?

Z-Wave range extenders help stabilise connectivity between Boundary devices and also increase range. It's normally not possible to judge before installation if a range extender will be needed. But if you are having issues with sensors or sirens after installation, troubleshoot with the below:

• Troubleshoot sensors
• Troubleshoot sirens

If issues persist, please contact our team for support. We'll do our best to fix your issues and if we identify a range extender is needed, we'll look into your options.

How do I set up a range extender?

See: Range extender set-up instructions

Where should I place a range extender in my home?

At least 2 meters away from the hub. If you are having issues with a particular siren or sensor, try placing the range extender equidistant between the hub and that particular device.

Can I turn off the light on the range extender?

Yes, press the button on the range extender twice, it’ll disable the LED light.