For subscribers to our Plus or monitored plans, we have a very handy feature that will alert keyholders when the alarm is activated. Our system will call each of the keyholders, in turn, to let them know there has been an activation and the keyholders will hear a message letting them know which sensor in which room has been activated.

How it works

1. First, an admin user has to add a keyholder user to the mobile app
2. Once the user has been created, they need to be added to the keyholder list
3. When the alarm is a activated, our system will call each keyholder, in turn, to warn them the system has been activated.

It is possible for keyholders to opt to choose either a text message or push notification on their phone instead of a call by changing their preferences but we wouldn't recommend this as a call to their phone is a lot less likely to be missed.