Monitored Customers
Your installation engineer will fit all your motion sensors. It's important you don't attempt to install any sensors yourself before or after the engineer has set up your system!
Installation Video
This guide will walk you through the process of installing the Motion Sensors if you have a DIY system and not a fully monitored solution. Before you begin, have a read through our positioning guide to make sure you choose the best location.
Prepare the Sensor
1. Take each sensor close to the central hub.
2. Remove the wall bracket by gently inserting a flathead screwdriver into the slot on the front of the Motion Sensor as shown below and put the bracket to one side.
Sensor removal from the wall bracket
3. Open the Boundary App on your phone and first make sure you have created the room for the sensor to be added to. You can check this by going to Settings > Rooms. If you need to add a new room then:
- Tap Settings > Rooms
- Tap Add New
- Enter a Room Name. This can be anything you like but make sure it's something relevant to you
- Select an Icon for the room from the supplied images. This is used to help you easily identify the room type or usage
- Tap the Create Room button
- The room is created and you can now add the sensor
Pair before Battery Activation!
Make sure you follow the process below before pulling the battery tab or you may wait a good few minutes before the sensor can pair itself with the hub!
4. We now need to get the sensor paired up with the hub. You can find the QR code and DSK number on the back/bottom of the sensor as shown below:
Location of QR code
Location of the DSK code
When you're ready, make sure you're still logged into the app and then:
- Tap Settings > Sensors > Add New
- Using the camera on your phone, scan the QR code on the sensor or tap the Enter Code Manually button to punch in the DSK code
- After a moment the sensor will pair with the central hub
- Enter a friendly name for the sensor
- Select which Room the sensor will belong to
- Select if the sensor is on a main Entry/Exit Route. This means you will get a countdown if you enter your property and activate this sensor.
- Tap the Save button
5. Pull out the battery tab and make sure the battery is securely fitted. Once the pairing process has been fully completed, you can now attach the sensor to your chosen location.
Attach the Sensor
Once you have found the best location for the sensor (make sure you check out our positioning guide first!) then you need to attach it to the corner of the room or the wall. Remember to leave a minimum 2cm above the top of the sensor and the ceiling. It also needs to be around 2.2m or 7 feet from the floor the best operation.
1. Take the motion sensor bracket and either align it into the corner of the room (recommended) or against the wall leaving a gap at the top so you can drop the sensor in after fitting.
2. Mark the wall with a pen or pencil through the mounting holes in the bracket. The image below shows you where these mounting points are with the screws through the pilot holes. Only the two on the sides on the top row are required for corner mounting or the two on the backplate for wall mounting.
You can so use the sticky strips if you don't want to use screws but be aware they are very sticky and will likely remove paint or wallpaper after they have been applied if you peel them off!
Screw positions for corner mounting
Screw positions for wall mounting
3. Prepare the corner (or the wall) by drilling holes for an appropriate mounting fixing. For plasterboard, we would recommend using plasterboard screws.
4. Align the bracket to your prepared fixing and attach it using two screws, one on each side or two on the backplate as shown in the diagrams above. Make sure you don't warp the bracket by overtightening the screws as sometimes corners or walls are not 100% flush.
5. Gently drop the sensor into the bracket until you hear it click into place.
All done, your motion sensor is installed!