The Boundary smart home security system has a choice of subscription plans ranging from our free Lite plan up to £25/month for our Pro solution. Each Plan unlocks various features at each level. You can find out what's included in our features section.
Why charge a subscription?
We charge a subscription to ensure that Boundary can continue to support all of our customers, both new and existing, way into the future. By not relying on just the hardware sales, Boundary is perfectly positioned to support your smart alarm beyond the initial purchase and to invest in further development of your system
Listed below are some of these benefits:
- Hardware - Continuous improvement, development, manufacture and testing of hardware that makes up the Boundary system and bringing those new products to market
- Software - We are always improving the software that powers Boundary and roll out changes automatically to your system. These changes give you instant access to new features and don't cost an additional fee
- Mobile Development - Our dedicated mobile team enhances the mobile app constantly and ensures your system can be controlled from anywhere in the world!
- Future Research - Taking advantage of new technologies helps us to offer our customers the most user-friendly and secure system possible. The alarm industry is constantly changing and our product development teams are always looking for new and innovative ways to integrate Boundary into your home be it through Smart home integrations or the development of our AI-powered camera. We're never happy to say, "job done" if we can improve the system!
- Customer Support - A cornerstone of our business, our UK based customer experience team are dedicated to ensuring that every interaction you have with Boundary is a positive experience for you
- Infrastructure - Boundary has been developed to be incredibly resilient, so we host our platform on a tiered, redundant, world-class network that can be globally accessed by the Boundary system and mobile app. Being unavailable for our users is simply not an option
- Certification - Trust is incredibly important and Boundary and when we created our system it was a priority to be accepted by industry organisations such as SSAIB.. We are also independently audited and certified for both the security of our systems and platform but also our business practice and processes
- Automation - We're big believers in making sure alerts and notifications are timely and automatic, that's why we deliver key messages via push notifications, email, SMS and even phone calls 24/7/365 so you can always be sure we've got your back
All of this for around 33p per day on our smart plan, certainly better value for money than many of your other utilities we're sure you will agree!
But what if I want a change?
You have complete control over your subscription and can change your plan at any time you wish. There's no minimum term, no fees to change, and no cancellation conditions or costs.
You can log in to your account at https://myaccount.boundary.co.uk at any time of the day or night to view your chosen plan as well as make changes and if you have any questions then our support team is here to help!