The Boundary system has a choice of subscription plans ranging from free for our Lite plan up to £25/month for our Pro solution. The subscription levels will "unlock" various features at each level, you can find out what's included in our features section.

Why charge a subscription?

The reason that we charge a subscription, and limit to two sensors on the 'lite' plan, is because we incur costs for providing these features, such as server hosting, plus our own firmware & software engineering teams who provide constant updates, not just for new features, but for cyber security.

Our system utilises real-time notifications from every sensor, wether the system is armed or not, and each additional sensor paired with a system incurs more cloud charges to us.

We are aware of other companies who provide a 'bells only' product with a simple mobile app not charge a subscription and eventually fail because they have outgoings that one-off hardware purchases cannot cover. This then leaves their customers in the unfortunate position of having working hardware that will receive no updates for critical security fixes, new features etc, and a broken mobile app.

But what if I want a change?

You have complete control over your subscription and can change your plan at any time you wish. There's no minimum term, no fees to change, and no cancellation conditions or costs.

You can log in to your account at https://myaccount.boundary.co.uk at any time of the day or night to view your chosen plan as well as make changes and if you have any questions then our support team is here to help!