Read this first!
Before you create a new user, please read this article on user access levels before continuing!
Your Boundary alarm system can support multiple users. You will always have at least one user with full access to the system (non-monitored solutions only) but you can also add extra users such as friends or family.
Display Users
If you want to see who has access to your system:
- Login to the Boundary app on your phone
- Tap Settings > Users to bring up a list of existing users
- The users will then display all current users split into Owners (L3), Admins (L3) and Standard Users (L2) with limited access to the system
- Tap a users name and you will see if they have a keyfob assigned
Create a New User
To grant a new user access to your system, follow these steps:
- Login to the Boundary app on your phone
- Tap Settings > Users > Add New
- Select either:
- Admin User - Users who will have full and unrestricted access to the system. NB: They won't have access to the billing system or change the chosen subscription, payment details etc.
- Standard User - A users who can arm/disarm the system with a mobile phone
- Offline Standard User - A user who can arm/disarm the system without a mobile phone (key fob/PIN only)
- Admin & Standard Users:
- Enter the user's name and email address
- Click the Create User button
- An email invitation will then be sent to the user giving them access to the mobile app
- Offline Standard Access User
- Enter the user first and last name
- Enter a PIN code for them to arm/disarm the system with
- Click the Create User button
- The user will then be created
Once you have created a user account, you can assign them a key fob. This article will walk you through that process.
Edit an Existing User
If you want to edit an existing user:
- Login into the Boundary app on your phone
- Tap Settings > Users
- Select the user you wish to update and click Edit
- Make the desired changes and click the Save button
- Changes to the user are then saved
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